I watched toppmodell in anticipation of better times.
Since I work in the fashion industry I have relative check on what you can and can not do …
Anyway. So on of the jury said “it is the customer who decides” when the model resisted to cut off her hair. I understand that the jury in the program want to make good television and give her a new look that they think suits her.
But from my personal experience, there are only a handful of customers who can take the decision like be booked exclusive of a show, campaign, cover etc for any of the big brands or magazines.
Of course you can make small changes like color the eyebrows. But the model agencies tend to be very hard to change, including the changes models themselves want to do.